Shipping & Returns
Shipping Policy
Welcome to OTTO Home & Interiors! We offer free shipping on all orders above £100. We aim to send your order between 3-5 working days and will email you once it has been sent. Currently, we only ship to the UK. Our shipping rates are calculated based on the weight and size of the products. We take pride in our packaging and make sure that your products arrive in eco-friendly and sustainable packaging. If you have any questions about our shipping policy, please feel free to contact us.
Return & Exchange Policy
At OTTO Home & Interiors, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 14 days for a full refund or exchange. The product should be in its original packaging and unused. We will process your refund as soon as we receive the product. If you need to arrange a return, please email info@ottohomeinteriors.co.uk.